At Breezearo, customer satisfaction is important to us. Please read our Return & Refund Policy carefully before making a purchase.

Returns

We accept returns within 14 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition

• The item must be returned in the original packaging

• Proof of purchase is required

Items returned without approval may not be accepted.

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return once opened or used.

We also do not accept returns for:

• Used products

• Damaged items caused by misuse

• Gift cards

• Final sale items

Refunds

Once we receive and inspect your return, we will notify you regarding the approval of your refund.

If approved, your refund will be processed back to your original payment method within 5–10 business days.

Shipping costs are non-refundable.

Damaged or Incorrect Orders

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with:

• Your order number

• Photos or videos of the issue

We will work quickly to resolve the problem.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Order Cancellations

Orders may only be canceled within 12 hours of purchase. Once your order has been processed or shipped, cancellation may no longer be possible.

Lost or Delayed Packages

Breezearo is not responsible for shipping delays caused by:

• Customs

• Weather conditions

• Carrier delays

• Incorrect shipping information provided by the customer

However, we will always do our best to help track and resolve delivery issues.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Breezearo
Netherlands
📧 info@breezearo.com
🌐 Breezearo.com